Step 1: Long press on the OneNote app icon and tap the info icon from the menu that appears. You can get rid of the existing OneNote cache data to see if that helps.
However, if the existing cache data stored by the app is corrupt, it can cause problems. OneNote, like most apps, stores temporary files on your phone to improve app performance and save bandwidth.
Restart the app and enter your account’s login details to sign back in. Step 2: Tap on your account picture in the top-left corner and tap on ‘Sign out of OneNote.’ This should help fix any account authentication issues that may have been preventing the app from working correctly. For that, long-press on the notebook experiencing sync issues and tap the sync icon at the top.Īnother thing you can do is remove your account from the OneNote app and add it back. If the issue remains, you can try to sync your notes manually. Step 4: Toggle on the switch next to ‘Sync all page content.’Īfter this, OneNote should sync your notebooks. Step 3: Toggle off the switch next to ‘Sync notebooks on Wi-Fi only.’ Step 2: Tap on your account picture in the top left corner and select Settings. Step 1: Open the OneNote app on your phone. If OneNote fails to sync your notes on Android despite allowing all the necessary permissions, you should check its sync settings. Restart the OneNote app after this and try using it again. Step 3: Allow all the permissions one by one. Step 1: Long press on the OneNote app icon and tap the info icon from the resulting menu. To ensure OneNote runs smoothly on your Android, you must allow it all the app permissions it needs. If can’t access some of OneNote’s app features, the app may lack the necessary permissions to function on your phone. Reopen OneNote after this and see if it functions properly. Tap the Force stop option in the bottom right corner.
Long-press on the OneNote app icon and tap the info icon from the menu that pops open. This should also take care of any temporary app glitches responsible for the issue. That will terminate all the app processes and give them a fresh start. When OneNote, or any app for that matter, starts misbehaving on your Android, you should first force close it and open it again. Below are some effective troubleshooting tips to try if the OneNote app is not working correctly on your Android. Several factors could be to blame, including temporary glitches, misconfigured settings, and a buggy app build.
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